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Connie Ma has a Master’s degree in Nursing from UCLA, and 35 years of experience in hospital management and setting up safety and quality management systems for hospitals and clinics around the world.

Connie has held senior nursing and management positions including Chief Nursing Officer, Managed Care Director, Rehabilitation Administrator and Hospital Senior Vice President. She also has worked as a Joint Commission surveyor for 14 years in the US, and as a surveyor for Joint Commission International in over 10 countries.

Fluent in English and Chinese, Connie understands Joint Commission, Joint Commission International, and American Nursing Association standards, and has helped prepare over 15 hospitals and clinics in Taiwan, China, Thailand, and Malaysia obtain their initial JCI surveys and triennial surveys.